CRT welcomes your feedback
At CRT we are commited to providing excellent service and quality products. Your opinion is valued and we want our shareholders and customers to have a great experience when doing business with CRT.
Please let us know of anything we can improve on, great experiences you have had and what you think of CRT.
Tell us how we are doing
Making a complaint
If you feel that our services or products aren't up to scratch please speak to our staff in your local CRT FarmCentre or complete our Customer Complaint Form.
If you are not completely satisfied that your complaint has been handled correctly, please contact our Customer Services team.
Find out more about making a complaint
Compliments and suggestions
Let us know when you think we have done a good job or what we can do to assist you better. Our staff like to know when they are doing their job well, and letting us know will help us better meet your needs in the future.
Find out more about compliments and suggestions
Financial disputes complaints policy and process
If your dispute or complaint is related to our financial services such as term loans, creditline and hire purchase agreements please see our Financial Service Provider Internal Complaints Policy and Process.
Find out more about financial disputes complaints